Supporting Information
State Authorization
Accreditation
Elgin Community College operates under the Illinois Community College Board within the Illinois Board of Higher Education structures and is accredited by the Higher Learning Commission (HLC). HLC is a regional agency that accredits degree-granting colleges and universities located in a 19-state region of the U.S.
Regional accreditation affirms an institution's quality as a whole following a thorough evaluation of an institution, including its academic offerings, governance and administration, mission, finances, and resources. HLC’s institutional accreditation includes all degree levels and on-site and online offerings. Higher education institutions in the U.S. may also seek accreditation through national or specialized accreditation agencies. Like regional accreditors, national accreditation associations accredit the institution as a whole. Specialized agencies accredit specific programs, departments, or schools within a college or university.
State Licensure Requirements
ECC programs are designed in compliance with the State of Illinois and/or regional requirements. They may not qualify students for certification or licensure, where necessary, outside of Illinois unless those requirements are set through national accrediting bodies. The student's responsibility is to ensure that their program of study meets state agency licensure requirements for their desired state of residence before enrolling. Check with your advisor and the appropriate state agency to affirm compliance.
Complaint Processes
If an instance occurs where a complaint needs to be filed with the institution, students should follow ECC's internal complaint procedures before escalating to other agencies. To initiate a complaint, please review the ECC complaint process.
Consumer protection complaints are filed through the state of Illinois or the agency for your state of residence.
Refund Policy
Students who withdraw from a course may be eligible to receive a tuition refund based on ECC’s refund policy unless the student’s non-Illinois state of residence has established a consumer protection prescription for such situations, in which case the state policy will take precedence. Please review the ECC refund policy.
- Choose an Online Class
- Desire2Learn (D2L)
- Online Learning FAQ
- Supporting Information
- Technical Help
Request Support
For non-D2L Assistance, please see the Academic Resources Page.
- Student D2L Support
- Faculty D2L Support
- Phone Support: 847-214-7620 (during business hours)
Contact
D2L Technical Help
Building C, Room C210
847-214-7620
Hours
Monday through Thursday: 8 am to 5 pm
Friday: 8 am to 4:30 pm
ECC Resources
Knowing when and where to turn for help is a cornerstone of any real achievement. The following ECC Resources will help you on your journey.
Tutoring Center
Online tutoring is available.
Building C, Room C230
847-214-7256
tutoring@elgin.edu
Academic and Transfer Advising
Building B, Room B120
847-214-7390
advising@elgin.edu
Student Success
Building B, Room B105.11
847-214-7220
jlong@elgin.edu