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Technical Help

Get instructions and system requirements for ECC's services and other third-party products. Access most of these resources, whether you are on-campus or off-campus.

Get help with commonly used services.

  • The portal offers features that help you conveniently navigate ECC resources and systems in one easy-to-use location!

  • The lab is a valuable hub for accessing specific software applications essential for coursework. Equipped with the latest technology, the lab is designed to offer a streamlined and accessible resource for research, coursework, or collaborative projects.

  • Desire2Learn (D2L) Brightspace is the course management system used by ECC to deliver online and hybrid classes. It also enhances many face-to-face courses and offers a high-quality academic experience that can include integrated librarians, tutors, and more.

  • Gain access to your employee and student email accounts.

  • The Elgin Community College engagement app helps you stay connected. Check out upcoming student activities, view your course schedule, access important phone numbers, and more!

Account Maintenance

Forgot Your User ID or Your Password?

You can reset your password or update your security questions to add additional security when accessing your account.

Manage My Account


First Stop

Monday through Thursday: 7:30 am to 7 pm
Friday: Closed


D2L Technical Help

Building C, Room C210

Monday through Thursday: 8 am to 5 pm
Friday: 8 am to 4:30 pm