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First Stop

Students in hallway near the first stop desk.

Technical Enrollment Facilitators will be available to assist with technical issues you may experience on the AccessECC Portal. Please get in touch with the helpline by email at accessecc@elgin.edu or call 847-214-7570 for assistance with technical issues, including but not limited to the following:

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  • The portal offers features that enable you to access ECC resources and systems in a single, easy-to-use location.

  • You can easily reset your password, update your security questions, or manage your authentication settings to add an extra layer of protection to your account. Keep your login information secure and your access safe.

  • Check for Prerequisites

    Prerequisites must be satisfied before registering for classes. Complete the Prerequisite Approval Request Form - PDF.

  • Your ECC transcript serves as the official record of your academic journey—it lists all the courses you’ve taken and the grades you’ve earned during your time at Elgin Community College.

  • Refunds are contingent upon a student formally withdrawing from a course(s); the amount is determined by the date the student officially withdraws.

  • ECC offers payment plans as a convenient way to budget your educational expenses. They are not loan programs. No interest or finance charges are assessed.

  • Use the District 509 map to get general information about where your address resides and see if you're an in-district or out-of-district resident. More information can be found in the related Administrative Procedure 4.102 - Student Residency.

Account Maintenance

Forgot Your User ID or Your Password?

You can reset your password or update your security questions to add an extra layer of security when accessing your account.

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Contact

First Stop

Hours
Monday through Thursday: 8 am to 7 pm
Friday: 8 am to 4 pm