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Accessibility in Meetings

Making a meeting accessible involves creating an environment where everyone, regardless of their abilities or circumstances, can fully participate and engage. Here are some key steps to ensure that a meeting is accessible:

  • Venue Accessibility: If the meeting is in person, ensure the location is physically accessible for people with mobility impairments. This includes ramps, elevators, wheelchair-accessible restrooms, and appropriate seating arrangements.

  • Clear Signage: Use clear and visible signs to direct participants to key areas such as the meeting room, restrooms, exits, and elevators.

  • Lighting and Sound: Ensure that the room is well-lit and acoustically appropriate. Ensure microphones are used if the room is large, and that participants with hearing impairments can hear the speakers clearly.

  • Use Accessible Formats: Share meeting materials (e.g., slides, documents) in accessible formats, such as:

    • Text-based documents (not PDFs or images) that screen readers can read.

    • Ensure that any documents or slides follow accessibility guidelines (e.g., proper use of headings, alternative text for images).

  • Screen Reader Compatibility: Ensure your virtual meeting platform is compatible with screen readers and other assistive technologies.

  • Virtual Meetings: Use a platform that has accessibility features, such as live captioning, screen reader compatibility, and keyboard shortcuts. Tools like Zoom, Teams, and Google Meet often offer closed captioning or real-time transcription.

  • Hybrid Meetings: For hybrid settings (in-person + virtual), ensure that remote participants can see and hear everyone clearly. A good microphone and camera setup is essential.

  • Provide Written Options: Allow people to participate via chat, and not just audio or video, in case they are unable to speak or prefer written communication.

  • Sign Language Interpreters: If requested, arrange for a sign language interpreter for deaf or hard-of-hearing participants.

  • Reat-Time Captioning/Transcription: Use real-time captioning tools or provide a transcription of the meeting afterward for people who are deaf or hard of hearing.

  • Language Accessibility: If participants speak different languages, consider offering translation services or providing materials in multiple languages.

  • Time Zone Sensitivity: Schedule meetings at times that are accessible to people across different time zones.

  • Allow Time for Breaks: If meetings are long, incorporate regular breaks to accommodate participants with attention or health concerns.

  • Accessible Meeting Platforms: Use platforms that are WCAG-compliant (Web Content Accessibility Guidelines), ensuring they are accessible for people with disabilities.

  • Test Your Technology: Before the meeting, test the platform, materials, and accessibility features (e.g., captions, screen reader functionality) to ensure everything works smoothly.

  • Share an Agenda: Before the meeting provide an agenda in a clear and accessible format.This allows participants to review the content in advance and prepare any accommodations or questions they may need.

  • Include a statement about how participants can request accommodations or assistance, such as providing captioning or other access needs

  • Encourage Inclusivity: Create a culture where participants feel comfortable sharing their needs. For example, encourage people to let you know if they need any specific accommodations.

  • Be Mindful of Communication Styles: Be aware that some people may need extra time to respond or prefer different forms of communication (e.g., written rather than spoken).

  • Follow Up: After the meeting, provide meeting notes, transcriptions, or recordings in accessible formats for those who may have missed parts of the meeting or need extra time to review the content.

  • Feedback Mechanism: Ask for feedback from participants about the accessibility of the meeting and any improvements that could be made for future meetings.

Zoom

  • Enable live transcription to provide captions for participants who are deaf or hard of hearing.
    Zoom caption options
  • Share meeting materials in advance so that everyone has time to review them.
  • Use a clear and slow speaking pace to ensure everyone can follow along.
  • Allow participants to use the chat feature to ask questions or share comments without interrupting.

 

Google Meet

  • Ensure that all participants have the link to the meeting well in advance.
  • Use live captions during the meeting to assist those who are hard of hearing.

Google closed captioning icon

  • Share relevant documents and materials before the meeting to allow everyone to prepare.
  • Encourage the use of screen readers or other assistive technologies by providing necessary support.

Microsoft Teams

  • Use live captions to provide real-time text for participants who are deaf or hard of hearing.

Microsoft Teams Language options

  • Share agenda and materials before the meeting to help everyone prepare.
  • Encourage the use of the chat feature for questions or comments to promote engagement without interruption.
  • Ensure that the meeting layout is clear and easy to follow, allowing participants to pin important speakers.