Elgin Community College campus photo

ECC has the resources you need to support your education outside the classroom and help you sustain your academic pursuits.


Studying

  • AccessECC-student portal: Enter portal.elgin.edu into the browser URL and log in with your student credentials on your phone or web browser.
  • Computers: Computers are available if you don’t have one at home. Need to checkout a computer from the library or have a question? Email deanofstudentservices@elgin.edu.
  • D2L-my classes: Online courses are a part of the D2L learning environment.
  • D2L Student Orientation: Classes, online tutoring, and librarians within the platform.
  • Gmail (Faculty & Student): When prompted, enter your full ECC student email address (lexample1234@student.elgin.edu) and your portal password.
  • Google Meet: Use your student email, and this tool lets dozens of people join the same virtual meeting and speak or share videos from anywhere with Internet access.
  • Library Services: Librarians are available remotely (with limited hours). Virtual assistance lets you have an online chat with a reference librarian. You’ll have online access to e-books, newspaper and journal articles, and streaming video through the library database. Questions? Email libref@elgin.edu.
  • Technical Help: Assistance for all online services. You may access most of these resources off-campus, too. Questions? Email helpdesk@elgin.edu.
  • Wireless Internet: Several providers are offering discounted wi-fi service.

Teaching

  • AccessECC–employee portal: The AccessECC portal is available at portal.elgin.edu into the browser URL. The site also automatically resizes your phone.
  • Center for the Enhancement of Teaching and Learning: Remote Teaching Section includes 1) Faculty Questions and Suggestions Forum 2) Teaching Strategies 3) Archive of Peggy's messages and Student Support Information. See the video demonstration. Questions? Email troeger@elgin.edu.
  • Distance Learning Remote Teaching: Getting started with the tools you'll need. Includes links to videos on using the recommended D2L Tools.
  • Distance Learning Technical Assistance: Login to D2L. Find out the server status of D2L. Information about contacting Distance Learning for technical support for D2L.
  • helpdesk@elgin.edu ECC IT Services: Request access to directories and systems, etc. Employees who have technical issues are asked to contact Information Technology (IT) through email only. IT will contact you by phone if they need to follow up with you. Questions? Email helpdesk@elgin.edu.
  • File Access: Log in with an academic account to access files saved to your 'My Documents' and 'Desktop' using ECC's network file server when you're not on campus. Questions? Email helpdesk@elgin.edu.
  • Gmail (Faculty & Student): When prompted, enter your full ECC student email address (lexample1234@student.elgin.edu) and your portal password.
  • Google Meet: Use your student email, and this tool lets dozens of people join the same virtual meeting and speak or share videos from anywhere with Internet access.
  • Help Desk-report a problem/incident: Employees who have technical issues are asked to contact Information Technology (IT) through. IT will contact you by phone if they need to follow up with you. They are not available via direct phone calls. Also, they are asking that you not send a request through the internal system (SysAid). Questions? Email helpdesk@elgin.edu.
  • Technical Help: Get technical assistance for all online services. You may access most of these resources off-campus, too.
  • Wireless Internet: Several providers are offering discounted wi-fi service.

Getting Support