Elgin Community College campus photo

What's open and when?

Find the complete list of hours for all departments in our operations chart.

Hours of Operation

 

ECC has the resources you need to support your education outside the classroom and help you sustain your academic pursuits online.

Prospective Students


Studying

  • AccessECC-student portal: Enter portal.elgin.edu into the browser URL and log in with your student credentials on your phone or web browser.
  • Computers: Chromebooks are available for checkout if you don't have one at home. If you need it for summer classes at ECC, let us know at circdesk@elgin.edu.
  • D2L My Classes: Online courses are a part of the D2L learning environment.
  • D2L Student Orientation: Classes, online tutoring, and librarians within the platform.
  • D2L Technical Assistance: Log-in, find out the server status, and get technical support.
  • Drive-Up wi-fi Hotspots: Illinois state agencies released a wi-fi hotspot map to help students without internet access at home.
  • Gmail (Faculty & Student): When prompted, enter your full ECC student email address (lexample1234@student.elgin.edu) and your portal password.
  • Google Meet: Use your student email, and this tool lets dozens of people join the same virtual meeting and speak or share videos from anywhere with Internet access.
  • Library Circulation Department: Services will be available to students remotely, curbside, and in person.  The library building will be open from 8 a.m. – 4 p.m. Monday through Thursday, starting August 24. You can enter the library through the B hallway entrance only.  The doors from the gallery hallway to the G building and C building outside doors will be locked.  More information can be found at the library website, library.elgin.edu. Questions? Email libref@elgin.edu.
  • No Harm Grading: ECC is giving students an option for the Spring 2020 semester due to the pandemic. For Spring 2020 courses ending after May 13, 2020, you will have 15 days following the class section end date at 11:59 p.m. CDT to elect a no harm grade for one or more of your course grades. Contact an academic advisor if you have questions. Learn more about no harm grading.
  • Student Success Online: This guide equips you with core strategies and approaches to make the most of your remote learning experience. Download How to: Thrive in Your Online Classes - PDF.
  • Technical Help: Assistance for all online services. You may access most of these resources off-campus, too. Questions? Email helpdesk@elgin.edu.
  • Wireless Internet: Several providers are offering discounted wi-fi service.

Teaching

  • AccessECC–employee portal: The AccessECC portal is available at portal.elgin.edu into the browser URL. The site also automatically resizes your phone.
  • Center for the Enhancement of Teaching and Learning: Remote Teaching Section includes 1) Faculty Questions and Suggestions Forum 2) Teaching Strategies 3) Archive of Peggy's messages and Student Support Information. See the video demonstration. Questions? Email Tyler Roeger.
  • D2L Remote Teaching: Getting started with the tools you'll need. Includes links to videos on using the recommended D2L Tools.
  • D2L Technical Assistance: Log-in, find out the server status, and get technical support.
  • ECC IT Services: Request access to directories and systems, etc. Employees who have technical issues are asked to contact Information Technology (IT) through email only. IT will contact you by phone if they need to follow up with you. Questions? Email helpdesk@elgin.edu.
  • File Access: Log in with an academic account to access files saved to your 'My Documents' and 'Desktop' using ECC's network file server when you're not on campus. Questions? Email helpdesk@elgin.edu.
  • Gmail (Faculty & Student): When prompted, enter your full ECC student email address (lexample1234@student.elgin.edu) and your portal password.
  • Google Meet: Use your student email, and this tool lets dozens of people join the same virtual meeting and speak or share videos from anywhere with Internet access.
  • Help Desk-report a problem/incident: Employees who have technical issues are asked to contact Information Technology (IT) through. IT will contact you by phone if they need to follow up with you. They are not available via direct phone calls. Also, they are asking that you not send a request through the internal system (SysAid). Questions? Email helpdesk@elgin.edu.
  • Technical Help: Get specialized assistance for all online services. You may access most of these resources off-campus, too.
  • Wireless Internet: Several providers are offering discounted wi-fi service. 

Getting Support

ECC has the resources you need to support your education outside the classroom and help you sustain your academic pursuits.

  • Academic Advising: Academic advising will be offered remotely and on-campus on a limited basis during the fall 2020 semester. Remote appointments will be provided via telephone or GoogleMeet.  Please schedule your 30-minute meeting online via the accessECC Student Portal (in the ECC Apps section) or call 847-214-7390. For GoogleMeet advising appointments, please check your ECC student email for confirmation and link. Remote Academic Advising Drop-In sessions will be available Monday through Thursday from 10:00 a.m. – 5:00 p.m. for quick advising questions only. To be placed on the drop-in list to speak to an advisor, call 847-214-7390. Questions? Email advising@elgin.edu.
  • Academic Records: Outgoing transcripts and other services are available on the AccessECC portal. Questions? Email records@elgin.edu.
  • Apprenticeships: Employers are actively hiring their fall apprentices. Please email Lisa Utley or complete the interest form.
  • Athletics: Interested in participating in athletics? Complete the form and will be contacted. On-campus, by appointment, only meetings, can be scheduled with the Athletic Department from Monday, August 10 through Thursday, November 25, from 9:00 a.m. - 4:00 p.m. Questions? Contact Bill Angelo by phone at 847-214-7133, or by email or Kent Payne by phone at 847-214-7552 or email Kent Payne.
  • Career Development Services: Appointments offered remotely. Schedule your appointment on the AccessECC portal. Questions? Email careerservices@elgin.edu.
  • Federal Financial Aid: Staff is answering questions about your financial aid and accepting financial aid forms and documents via email. We will be awarding financial assistance during this time and, if you are eligible for any grants, we will email you and let you know that you have been awarded. If you do not qualify for a grant and need a student loan, please email us, and we will work with you directly. Questions? Call 847-214-7360 or email financialaid@elgin.edu.
  • Financial Assistance: In this trying time, the ECC Foundation has created the Student Emergency Relief Fund to provide resources to students who are most affected by the COVID-19 pandemic. Learn how to apply for help by visiting the Student Emergency Relief Fund page.
  • Fitness Center: ECC's workout room and the track will not be open for the fall 2020 semester. 
  • International Education and Programs: Please note that all study abroad programs for Fall 2020 are suspended due to COVID-19. Check your email daily for critical weekly updates from the Center for International Education and Programs about maintaining your nonimmigrant status. Log into D2L to complete the required work in the course, "International Student Success." For homestay questions or issues, please email Natalie Escobar. For current homestay students, call the homestay emergency line for immediate assistance. Remote support is also available through virtual appointments. Questions? Email international@elgin.edu.
  • Internships: Begin or continue planning for your placement. Please email Joseph Onesimus or complete the interest form.
  • Recruitment: Prospective students may request on-campus appointments by emailing admissions@elgin.edu or calling 847-214-7385. Campus virtual tours are now offered using the sign-up form
  • Registration: To schedule an on-campus appointment, contact us at 847-214-7393.
  • Resources for the Unemployed: Although many places of businesses are closed, there are still local employers hiring. If you or a family member need off-campus work, visit elgin.edu/hirespartans.
  • Scholarships: If you have applied for a Foundation or Board of Trustees Academic Scholarship and, if you are awarded one (or both), you will receive an email confirming which scholarship(s) you receive and the amount(s). Applications are still being accepted, and you can go to the application page to apply. If your private scholarship is mailed to ECC, please check with Student Accounts to confirm it was received and you have been awarded the scholarship. If your sponsor is unable to send the check at this time, let us know so that we can help you.
  • Software at Home: Get a free Microsoft Office 365 with the Free Office 365 Education offers. Enter your student Gmail address (example1234@student.elgin.edu) and click "Get Started." Click, "I'm a student." Enter your First/Last Name as well as Date of birth as required to sign up with Microsoft. Create a new password for your Microsoft account (we do not recommend using your same ECC password). Check your student Gmail inbox for an email from Microsoft with the required 6-digit verification code (this takes a few minutes). Click "Start" to complete the sign-up process.
  • Student Success and Judicial Affairs: If you receive communication from your academic advisor or John Long regarding a Spartan Alert, please know the purpose of this is to assist you. Please respond to the request to meet as quickly as possible. Meetings can be conducted by phone or via Google Meet. If you are experiencing challenges, whether academic or personal (or somewhere in between), and are unsure of where to go or who to speak with, contact John Long directly, he's here to help.
  • Spartan Food Pantry: ECC Students can receive pre-assembled food packages Tuesday, Wednesday, and Thursday from 10 a.m. - 12 p.m. Additional food pantries in Kane County are listed in the Community Wellness Resources page Questions? Email spartanfoodpantry@elgin.edu.
  • Student Accounts: Offering remote services, however, students may inquire about on-campus appointments by emailing studentaccounts@elgin.eduor call 847-214-7380. Need to make a payment? Log in to your accessECC account. Go to the Self-Service Menu Select Student Menu; click Student Finance and then select Make a Payment.
  • Student Disabilities Services: This office remains ready to assist students in any way possible. If you have not yet requested accommodation letters through our new online system, go to Disability Services, under Returning Students, click on Request Form. If you are new to Student Disabilities Services, click on Registration Form. Questions or concerns regarding your accommodations? Email Pietrina Probst, Director of ADA and Student Disabilities Services.
  • Student Life: All activities, i.e., meetings, events, etc., will be offered virtually during the fall 2020 semester. To see which events are available, visit Facebook for updates. New and replacement Student Photo ID's will be available starting on August 10, 2020. 
  • Testing Services: Students continue to offer remote reading, writing, math, and geometry placement testing. Email testing@elgin.edu to indicate which placement test you are interested in taking. Testing Services is offering limited, appointment-only testing for PSB, select certification exams, and placement for those that cannot test remotely. Dates, times, registration, and payment (if required) can be completed here.
  • TRiO: Student Support Services (SSS), Student Support Services ESL (SSSESL), Talent Search, and Upward Bound? Speak to your Trio Specialist
  • Tutoring/The Write Place: Very limited face-to-face tutoring appointments for Mathematics, Biology, and Chemistry will be available this fall from August 25 - November 25. Tutoring staff will be in the office Monday – Thursday from 8 a.m. – 4 p.m. to answer the phone: 847-214-7256. Share your documents with a tutor via Google Docs as well. Live online tutoring is available Mondays - Saturdays during the fall semester. Questions? Email tutoring@elgin.edu.
  • Veterans Services: Appointments with the Veteran Services Coordinator will be available on campus and remotely; please contact Ms. King for details.  The on-campus Veteran Resource Center will be open for veteran use Tuesdays and Wednesdays, from 8 a.m. - 5 p.m. in the fall semester, until Thanksgiving. The on-campus Veteran Resource Center will be open for veteran use Tuesdays and Wednesdays, from 8 a.m. - 5 p.m. in the fall semester, until Thanksgiving. Questions? Email our Veteran Services Coordinator, Anitra King.
  • Wellness Services: ECC students can work with a Wellness Professional on campus, however, most appointments will be scheduled as telehealth services for all registered ECC Students. Telehealth Services offer students the opportunity to speak with a Wellness Professional over the phone and engage in a therapeutic session in the safety of their home.  All scheduled sessions are confidential and HIPAA compliant.  If you are in need of emotional support and would like to speak with a Wellness Professional, reach out and schedule an appointment today. Wellness Services encourages all students to utilize these resources: The National Suicide Prevention Lifeline at 800-273-TALK (8255) and The National Domestic Violence Hotline at 800-799-7233.