Patrons FAQ

Box Office Hours

Monday through Thursday 12 p.m. to 6 p.m.; Saturday 12 p.m. to 5 p.m.

We're also open 90 minutes before each performance and remain open through intermission.

Ways to get tickets

Are performances at the ECC Arts Center appropriate for children?

Children over the age of 5 are welcome to attend some performances. Please call the Arts Center box office at 847-622-0300 for specific event information.

What if I need special assistance?

The Arts Center is fully accessible, which includes:

  • Handicapped parking
  • Seating and restrooms

Parking

Plenty of free parking is available directly in front of Building H, Visual & Performing Arts Center. Lots G, H, I, J & K (red lot).

Cameras/Recording Devices

The use of cameras and recording devices is strictly prohibited during ECC Arts Center events.

Food and Drink

Food and drink are not allowed within the theatres, except bottled water.

When will I be seated?

Theatre doors open approximately 30 minutes before performances.
All patrons, regardless of age, must purchase a ticket to be admitted to the theatre.

Latecomers are seated at the discretion of management.

Can I volunteer at the Arts Center?

If you are interested in volunteering for the ECC Arts Center, please complete the application process.  For questions, please email us at artsvolunteer@elgin.edu.

Fees

A $2 facility fee is added to each ticket. This fee defrays the cost of building security and maintenance. A $5 processing fee is added to all internet and phone orders.