Skip to Navigation | Skip to Content


Please Note

Exclamation mark image

Due to liability reasons, ECC cannot provide technical help if you are having trouble with your personal or non-ECC computer.


Technical Help

Get technical help for all online services offered to students and employees of Elgin Community College. You may access most of these resources whether you are on campus or off campus.

ECC Applications

Online services for students and employees of ECC.

Student and Employees Online Services
Service Type Service Description Login Credentials Login help Contact
accessECC Portal ECC employee resources and systems in one location.

Academic Network - use the same user ID & password you use to log into accessECC Portal.

Find your user ID & password»

Get instructions» accessecc@elgin.edu
Desire2Learn (D2L) Access your online course content with D2L. Distance Learning FAQs Get instructions» d2lhelpdesk@elgin.edu
Files Access (academic) Have access to your files where ever you might be. Get instructions» Visit First Stop, Bldg A, Room 100
Priority Permits Obtain assigned day and time to register early - for students currently enrolled in credit classes. Learn more» Call Registration & Records at 847-214-7393 or email registration@elgin.edu
Payment Plans Offered to students and their families for making payments and managing their student account. FAQs

Get instructions»

studentaccounts@elgin.edu
Student Computer Account You will be granted 500MB of network storage. Get instructions» Visit First Stop, Bldg A, Room 100
Student Mail
(Gmail)

Check academic emails. Account must be enabled first to get access.

Example: YourUserID@student.elgin.edu

Get instructions» helpdesk@elgin.edu
Tax Form
(TSC1098-T)
Access your TSC1098-T form online. Get instructions» Call Student Accounts at 847-214-7380 or email studentaccounts@elgin.edu

Employee Applications

top

Online services for faculty and staff of ECC.

Faculty and Staff Online Services
Service Type Service Description Login Credentials Login help Contact
Applicant Tracking System Access for managers and search committee members. Office Network - use the same user ID and password you use to log into your work computer at your desk. Get instructions» jobs@elgin.edu
 https://elgin.sysaidit.com
(use Office username and password)
eNet ECC intranet site. eNet sections can also be accessed from accessECC portal. Get instructions»
File Access (office) Have access to your files (My Documents) on office network. Get instructions»
Remote Desktop Connection Use your computer at ECC directly from your home computer. Need to request access first. Get instructions»
Webmail Access your office email using Microsoft's Outlook Web App. Get instructions»
WebNow Access WebNow system. Requires Java. System is not available remotely except via Remote Desktop Connection.
Ellucian Colleague ECC's enterprise resource planning database.

Academic Network - use the same user ID & password you use to log into accessECC Portal.

Find your user ID & password»

Get instructions» Call Help Desk 847-214-7979 or email helpdesk@elgin.edu
eTime Access employee online payroll timekeeping system. Get instructions» Call the Payroll Dept. at 847-214-7996
Tax Form (W-2) Access your W-2 form online.

Get instructions»

Call the Payroll Dept. at 847-214-7996
CurricuNet Submit course and program proposals. First time users need a user ID and password requested from curricunet@elgin.edu curricunet@elgin.edu

Emergency Alert System

top

This notification system allows the college to inform participating members of emergency situations affecting the campus. You may change or remove your phone number from the system at any time. Sign up now | Get instructions» | More about campus safety»

Ellucian GO™

ECC offers mobile features that will give you anytime access to:

  • Important phone numbers
  • Campus news and announcements
  • Campus maps
  • Course schedules for faculty and staff
  • Virtual business card/profile

Install/Setup Instructions

Requires academic network login credentials.

  1. Search for Ellucian GO™ from the app store on your mobile device. (i.e., iTunes Store, Google Play & Blackberry App World)
  2. Download and install the app.
  3. Once installed; launch the Ellucian GO™ app. On start you will be instructed to input the following:
    • School name (Elgin Community College)
    • Username and password (the same user ID & password you use to log into accessECC portal)
  4. The app will customize accordingly after login credentials have been entered correctly.
top

Wireless Internet

ECC has two WiFi networks - public and secured. Electronic devices that allow WiFi connectivity such as a laptop computer, smartphone or tablet can connect to 'hotspots' throughout the college to gain internet access.

ECC Wireless (Public)

This is our basic network for non-registered guests, students & employees. Requires 'anonymous' login credentials.

  • Setup: Redirects to login landing page
  • Range: Good hotspot coverage
  • Speed: Slow download/upload performance
  • Security: None (open)

ECC Connect (Secured)

This is a secured network for registered students and employees. Requires academic network login credentials, the same user ID & password you use to log into accessECC Portal.

  • Setup: View setup instructions. Windows | Mac
  • Coverage: Excellent hotspot coverage
  • Speeds: Fast download/upload performance
  • Security: WPA2 Enterprise (locked)

Computer Lab Help

  • The lab is open 8 a.m. – 10 p.m. M-Th, 8 a.m. – 7 p.m. Friday, and 8 a.m. – 5 p.m. on Sat. when spring and fall classes are in session, and 8 a.m. – 10 p.m. M-Th when summer classes are in session.
  • If you are in need of assistance, please see the aide(s) on duty.

Faculty Web Sites

Faculty websites are maintained by faculty. If you have difficulties with the site, contact the faculty member. More»