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At Your Service

Bookstore
Bldg B, Room B150, ECC Campus
Tel: 847-214-7395
Fax: 847-214-7585
eccbookstore@elgin.edu
Hours: M-Th 8 a.m. - 7 p.m.; F 8 a.m. - 4:30 p.m.
Closed Fridays during the summer session.


Bookstore Return Policy


  • Textbooks purchased prior to priority registration day may not be eligible for a refund.
  • Textbooks returned within five business days of the start date of an academic term may be returned for a full refund.
    • The cash register receipt must be presented to return.
    • New books must be in brand new condition. If the item was shrink wrapped the shrink wrap needs to be unopened. If shrink wrap is opened, then a 30% restocking and processing fee will apply.
    • Used books must be in clean condition so that the Bookstore can resell them.
    • For credit card refunds, the same credit card used in the original purchase must be physically presented to the cashier along with the receipt in order to receive refund.
    • Check refunds will not be processed until proof is given that the check has cleared the bank. Please note that this could take up to 14 calendar days.
  • After the fifth business day of the start date of an academic term, returns will require an official school issued drop slip for the course or notice of a class cancellation. If no proof is provided then a 30% restocking and processing fee will be applied.
  • Defective books will be replaced at no charge if returned within the stated time period. If a used replacement book is not available, the customer will pay the difference between the new and used price.
  • Optional books and all other merchandise may be returned within 5 calendar days from the date of purchase.
  • No refunds will be allowed after the 20th day from the start date of a semester.
  • New books must be in brand new condition.
  • Used books must be in clean condition.
  • Optional books and all other merchandise may be returned five (5) days from the date of purchase.