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Admissions & Recruitment
Bldg B, Room B110, ECC Campus
Tel: 847-214-7385
Fax: 847-608-5458
admissions@elgin.edu
Hours: M-Th 8 a.m. - 7 p.m.; F 8 a.m. - 4 p.m.
Closed Fridays June - Aug.


Public Safety Communications Program

State Certification

The PSC 105 – Public Safety Telecommunicator class has been certified by the Illinois State Training & Standards Board through the Northeast Multi Regional Mobile Training Unit.  Students successfully completing this six semester hour course will receive a State Certificate in addition to the Basic Vocational Certificate from the college.

State-of-the-Art Training Simulator

In addition to the regular course of instructional topics, students taking the PSC 105 course will learn on a state-of-the-art dispatch simulator system. The training simulator features 16 system positions comprised of: One administrative position; three call taker/dispatch positions; and twelve role player positions.

The system duplicates the operation of a 911 Communication Center that is the most sophisticated device of its kind. It incorporates a CAD simulator, radio simulator, and an E911/Phone simulator to provide everything necessary for training personnel in a realistic setting using emergency scenarios.

Classroom instruction using students as role players allows the trainees to learn by giving them freedom to create, explore, prepare for, and critique the variety of emergencies they will eventually face

Minimum Requirements to be a Dispatcher/Telecommunicator

  • At least 18 years of age
  • Possess a High School Diploma or Equivalent, and
  • Pass a Criminal History background check

Individual agencies may impose additional regulations or requirements for employment.

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