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Student Accounts
Bldg B, Room B151, ECC Campus
Tel: 847-214-7380
Fax: 847-214-7445
studentaccounts@elgin.edu
Hours
: M-Th 8 a.m. - 7 p.m.;
F 8 a.m. - 4:30 p.m. 
Closed Fridays June - Aug.

Payment Policies

All financial obligations must be paid by the end of each semester or summer session. Financial obligations may include, but are not limited to:

  • Tuition
  • Late fees
  • Parking fines
  • Library fines
  • Bookstore charges
  • Child Care Center fees

Past Due Balances

If you have a balance due, your account will be restricted. This means you will be unable to:

  • Get your grades
  • Get transcripts
  • Enroll in classes

If you pay by check, your account will still be restricted for an additional 15 days. Check Payment Options»

Nonsufficient Funds

For any payment that is returned or denied for any reason, you will be sent a notification informing you of the amount due and how to pay. A returned/denied charge of $25 will be applied to your account and you risk losing eligibility to participate in future payment plans.

If you have written a check that comes back to ECC for ANY reason, ECC will no longer accept any checks for your account.

Payment must be received within 5 business days from the date on the notification in person or the student may be dropped from class(es). If a second payment is returned/denied, eligibility to participate in the payment plan may be denied. Because a check payment has been returned, your payments must now be in the form of cash, credit card, debit card, money order or cashier’s check.

Drop for Nonpayment

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A student will be dropped from a class for not making payment or arranging for payment when due. View Payment Calendar»

Refunds for Credit and Noncredit Courses 2.102 &  2.103

Refunds are contingent on a student formally withdrawing from a course(s) and the amount is determined by when a student formally withdraws. Check Refund Policy»

Tuition Adjustment Advisory Council (TAAC) 2.103

Introduction

Elgin Community College has established the “Tuition Adjustment Advisory Council” to review appeals for tuition only refund adjustments based on a medical or family emergency. This committee will consist of four administrators rotating at least every twelve months with at least one member being from student financial services and one member being from TLSD’s student services departments at all times. Committee members will be recommended by their Dean or Vice President, as applicable. The committee will meet at least twice a month to resolve outstanding appeals. These are the only exceptions to the Administrative Procedure 2.102 (Refunds for Credit and Non-Credit Courses).

In all cases, the student must demonstrate their situation interrupted their ability to:

  • Adhere to the standard drop procedure (administrative procedure 2.102)
  • Attend class(es) for a substantial length of time
  • Complete the semester

Purpose

In the event that emergency medical or family reasons prevent a student from obtaining a tuition refund adjustment according to the college’s refund schedule, the Tuition Adjustment Advisory Council (TAAC) reviews appeals for financial adjustments in a timely, fair and reasonable manner. Appeals will be accepted for current term only.

To qualify, the student must first submit a completed TAAC referral form along with the proper documentation as stated on the referral form to the Student Accounts Office, B151, within ten (10) working days of dropping the course(s). Appeals without documentation will not be considered. The decision of the TAAC committee is final.

Guidelines for a tuition refund adjustment are as follows:  

  Medical Family
Definition Documented illness or injury by medical professional which prevented successful completion of coursework.  Chronic illnesses known before the term do not qualify for tuition adjustment. Documented that the student became the primary caretaker for a family member or a death of a family member during the term of enrollment.  A family member is a parent, child, spouse, sibling or grandparent.
External documentation requirement  Signed statement from medical professional on letterhead. Signed statement from the physician or medical provider on their letterhead indicating the dates of illness and need for a caregiver.  In the case of a death, copy of the death certificate or obituary. 
Student Appeal Student must explain how the illness or injury impacted their ability to successfully complete the course(s).  The student must include dates of services or procedures. Student must explain their relationship to the family member and how their illness or death impacted their ability to successfully complete the course(s).

  Examples of reasons for appeals not being accepted

  • Appealing for non-refundable registration fees
  • Voluntary employment change
  • Issues between the student and the instructor
  • Disciplinary action
  • Unaware of drop schedule
  • Nonattendance to registered courses
  • Incorrect or unnecessary enrollment in course
  • Refund voiced by instructor or dean of the division.


     
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