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At Your Service

Student Accounts
Bldg B, Room B151, ECC Campus
Tel: 847-214-7380
Fax: 847-214-7445
studentaccounts@elgin.edu
Hours
: M-Th 8 a.m. - 7 p.m.;
F 8 a.m. - 4:30 p.m. 
Closed Fridays June - Aug.




Payment Policies

All financial obligations must be paid by the end of each semester or summer session. Financial obligations may include, but are not limited to:

  • Tuition
  • Late fees
  • Parking fines
  • Library fines
  • Bookstore charges
  • Child Care Center fees

Past Due Balances

If you have a balance due, your account will be restricted. This means you will be unable to:

  • Get your grades
  • Get transcripts
  • Enroll in classes

If you pay by check, your account will still be restricted for an additional 15 days. Check Payment Options»

Nonsufficient Funds

For any payment that is returned or denied for any reason, you will be sent a notification informing you of the amount due and how to pay. A returned/denied charge of $25 will be applied to your account and you risk losing eligibility to participate in future payment plans.

If you have written a check that comes back to ECC for ANY reason, ECC will no longer accept any checks for your account.

Payment must be received within 5 business days from the date on the notification in person or the student may be dropped from class(es). If a second payment is returned/denied, eligibility to participate in the payment plan may be denied. Because a check payment has been returned, your payments must now be in the form of cash, credit card, debit card, money order or cashier’s check.

Drop for Nonpayment

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A student will be dropped from a class for not making payment or arranging for payment when due. View Payment Calendar»

Refunds for Credit and Noncredit Courses 2.102 & 2.103

Refunds are contingent on a student formally withdrawing from a course(s) and the amount is determined by when a student formally withdraws. Check Refund Policy»

In the event emergency medical, job or family reasons prevent a student from obtaining a tuition refund adjustment according to the college's refund schedule, the Tuition Adjustment Advisory Council (TAAC) reviews appeals for financial adjustments in a timely, fair and reasonable manner.

The student must first submit a completed TAAC form along with proper documentation to the Student Accounts Office, within ten (10) working days of dropping the course(s). Get Maps & Directions»

The TAAC committee generally meets the first Tuesday of every month to review requests. Letters are mailed to students to notify them of the outcome within one week. Students may appeal the TAAC decision to the vice president of business and finance.

Guidelines for a tuition refund adjustment are as follows:

  • An emergency of a family, medical or job related nature that occurred during the semester and was out of the control of the student. Incarceration is not considered an emergency.
  • The student must be able to provide the applicable documentation for the occurrence.
  • Appeals are reviewed for the current term only.
  • In the event that a death of an immediate family member occurs, a copy of the death certificate or obituary would need to be submitted, along with proof of the relationship to the student. An immediate family member is defined as a spouse, spouse substitute, child, parent, sibling, grandparent, grandparent-in-law, grandchild, parent-in-law, brother-in-law, sister-in-law, legal guardian and dependent.
  • The council reserves the right to limit the number of appeals submitted by a student.
  • Grade appeals are not reviewed by the council. Please see Administrative Procedure 4.403.
  • Students who are called to active duty and need to withdraw from their classes should follow the Administrative Procedure 4.501.
  • Only tuition charges can be considered; bookstore charges must be appealed to the Bookstore.
 
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