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Hotel, Restaurant, and Tourism

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Area

Employer


Management

 
  • Lodging Management Including:
    • Operations Management
    • Property Management
    • Facility Management
    • Rooms Management
    • Banquet and Catering Management
    • Human Resources
  • Restaurant/Food Service Management Including:
    • Operations Management
    • Food Quality and Food Safety
    • Menu Design
    • Production and Service of Food
    • Cost Control
    • Human Resources
  • General Management of Other Related Facilities
  • Lodging: hotels/motels, resorts, bed and breakfasts, timeshares, RV parks, and campgrounds
  • Restaurants, dining clubs, taverns, and fast food operators
  • Food service providers: catering companies, schools, universities, hospitals, and military
  • Amusement centers and theme parks
  • Historical, cultural, and natural attractions
  • Special event and festival organizations
  • Conference centers and banquet facilities
  • Entertainment industry: casinos, theaters, arenas, and stadiums
  • Leisure organizations: sporting clubs, recreation centers, fitness facilities, and country clubs
  • Ecotourism companies and outdoor outfitters
  • Property management companies

Customer Services

 
  • Office Operations
  • Reservations
  • Sales
  • Travel Planning
  • Guest Relations
  • Lodging: hotels/motels, resorts, bed and breakfasts, timeshares, RV parks, and campgrounds
  • Tour operators and guide services
  • Reservation companies
  • Historical, cultural, and natural attractions
  • Amusement centers, theme parks, and attractions
  • Conference centers and banquet facilities
  • Entertainment industry: casinos, theaters, arenas, and stadiums
  • Food service providers: catering companies, schools, universities, hospitals, and military
  • Transportation/travel industry: airlines, cruise companies, car rental agencies, travel agencies, airports, motor coach/tour carriers
  • Ecotourism companies and outdoor outfitters
  • Federal, state, and local government: tourism offices, visitor bureaus, convention centers, and park systems

Special Events

 
  • Convention and Trade Show Planning
  • Convention Services Management
  • Meeting Planning
  • Entertainment/Event Planning
  • Athletic Event Planning
  • Programs and Activities Planning
  • Children's Programming/Planning
  • Large hotels
  • Resorts
  • Amusement centers, theme parks, and attractions
  • Special event and festival organizations
  • Conference centers and banquet facilities
  • Entertainment industry: casinos, theaters, arenas, and stadiums
  • Athletic teams and organizations
  • Cruise companies
  • Leisure organizations: sporting clubs, recreation centers, fitness facilities, and country clubs
  • Trade and professional associations
  • State, federal, and local government: tourism offices, visitor bureaus, convention centers, and park systems
  • Large corporations

Sales/Marketing

 
  • General Sales
  • Meeting and Convention Sales
  • Incentive Travel Sales
  • Media Planning and Development
  • Public Relations
  • Publicity/Promotions
  • Market Research
  • Tour operators and guide services
  • Historical, cultural, and natural attractions
  • Lodging: hotels/motels, resorts, bed and breakfasts, timeshares, RV parks, and campgrounds
  • Reservation companies
  • Amusement centers, theme parks, and attractions
  • Special event and festival organizations
  • Conference centers and banquet facilities
  • Food service providers: catering companies, schools, universities, hospitals, and military
  • Entertainment industry: casinos, theaters, arenas and stadiums
  • Transportation/travel industry: airlines, cruise companies, car rental agencies, travel agencies, airports, motor coach/tour carriers, and rapid transit (AMTRAK)
  • Leisure organizations: sporting clubs, fitness/recreation facilities, and country clubs
  • Ecotourism companies and outdoor outfitters
  • Trade and professional associations
  • Federal, state, and local government: tourism offices, visitor bureaus, convention centers, and park systems
  • Public or private corporations

Corporate Administration

 
  • Property Acquisition and Development
  • Legal Services
  • Research/Market Analysis
  • Marketing
  • Finance and Accounting
  • Human Resources:
    • Human Resource Management
    • Recruiting and Training
    • Employee Support Services
    • Labor Relations
    • Compensation and Benefits
  • Parent corporations for large chains of:
    • Hotels, motels, and resorts
    • Restaurants and fast food operators
    • Food service providers
    • Casinos
    • Amusement centers and theme parks
    • Attractions
    • Fitness facilities
  • Airlines
  • Cruise companies
  • Motor coach/tour carriers
  • Rapid transit companies

Communications

 
  • Writing
  • Editing
  • Research
  • Electronic Media
  • Self-employment/Freelance
  • Newspapers, magazines, and trade journals
  • Publishers: guide and travel books, travel newsletters
  • Internet sites
  • Video producers
  • Tour operators
  • Federal, state, and local government: tourism offices and visitor bureaus

Education

 
  • Teaching
  • Research
  • Administration
  • Colleges and universities

General Information and Strategies

  • Bachelor's degree qualifies you for entry-level industry and government positions. Master's degree qualifies you for community college teaching and advancement in industry and government. A doctoral degree is required for advanced research or teaching positions in colleges and universities and senior positions in government.
  • Join professional organizations such as The National Tour Association, The American Hotel and Motel Association, or The National Restaurant Association to stay abreast of current issues in the field and to increase networking contacts.
  • Obtain volunteer, part-time, summer, and/or internship experience at related organizations such as restaurants, catering companies, campus dining facilities, hotels, conference centers, recreational venues, and attractions.
  • Get involved with student travel groups or campus recreation committees that plan trips for other students.
  • Prepare to work your way up from the bottom. Gaining industry knowledge though work experience is highly valued. It may be necessary to move geographically to earn promotions.
  • Be willing to work on weekends, holidays, evenings, and long or unusual hours.
  • Develop strong communication and customer service skills. The ability to work well with all kinds of people in all kinds of situations is necessary to succeed.
  • Learn to pay attention to details and to demonstrate enthusiasm. Hotel guests and restaurant patrons expect excellent service.
  • Other important qualities for this field include working well in teams, handling stress, and meeting deadlines.
  • Take additional courses and/or travel abroad to gain a better understanding of world history, geography, customs, and international relations. Learn a second language. This will help you relate to more guests.

 
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