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HOS 220 Restaurant Service and Operations
Credit Hours: 4
Prerequisite: Effective Summer 2017: CUL 101 and HOS 120 or concurrent enrollment in HOS 120 Prerequisite through Spring 2017: CUL 101

The student in the dining room service course will participate in the operation of the student run restaurant. In this course it will be our goal to learn the skills required to provide quality service that will often exceed the guests' service expectations. This class will prepare you to demonstrate competency and self-confidence when working in a variety of situations in a dining room. The "hands-on" experience of participating in the operation of the student run restaurant will provide skill training in customer service, tableside service, beverage service, service styles, dining room organization, communication skills, marketing and merchandising of the menu. (1.2) Proficiency Credit Not Available Pass/No Credit Not Available

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