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At Your Service

Box Office
VPA, Main Campus
Tel: 847-622-0300
artscenter@elgin.edu

Hours: Mon- Thur: 12 - 7:00 p.m.
Fri & Sat: 12 - 5 p.m.

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Arts Center Patrons FAQs

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I’m interested in buying tickets for a show. When is the box office open?

Box Office hours:

  • Monday through Thursday 12 to 7 p.m.; Friday & Saturday 12 to 5 p.m.
  • We're also open 90 minutes prior to each performance, and remain open until the end of the show. Ways to get tickets» 

Are the ECC Arts Center shows good for kids?

Children over the age of 5 are welcome to attend performances. Just look for the 'Family Friendly' logo.Family Friendly logo

What if I need special assistance?

The Arts Center is fully accessible which includes:

  • Handicapped parking
  • Seating and restrooms
  • Hearing enhancement services

If you'd like more information on these services. View disability services»

Where is the best place to park?

Plenty of free parking is available directly in front of the Visual & Performing Arts Center (VPA). 

Are cameras allowed during the show?

Cameras or recording devices are not permitted in the Arts Center.

  • If you arrive with these items, you may check them in the coatroom during the show.

Is food or drink allowed in the Arts Center?

Food and drink are not allowed within the theatres, but the Arts Center frequently provides concessions during intermission to enjoy in the lobby.

When will I be seated?

Theatre doors open approximately 30 minutes prior to performances.

  • All performances begin promptly at the published time.
  • All patrons, regardless of age, must purchase a ticket to be admitted to the theatre.

What if I arrive late to a performance?

Latecomers are seated at the discretion of management.

Arts Center